Singlepoint - Project Management – Implementation of the Geneva Billing System, Oracle Finance System and Siebel CRM System

This communications company completed an extensive review of its strategy, organisation, operational processes and systems. As a result, a major transformation was initiated involving multiple releases of business and IT change. The aim was to enhance operational capabilities, reduce costs and improve service delivery. ZR consultants took on key delivery roles within the programme management team. We successfully project managed the development and Implementation of the Geneva Billing System, Oracle Accounting system and the Siebel CRM system transforming the way customers were billed.